We receive a lot of emails and can’t answer them all. Below are the most common questions.
I’m confused about Account Linking!
Please refer to this handy guide on how Account Linking works.
If you are still confused, feel free to email us at [email protected]!
Help! I have a bug!
Sorry to hear that! Please email [email protected] and our team can help you as soon as possible.
I can’t talk in your game freely anymore, I’m stuck on Quick Chat!
If you have a full Among Us account (AKA are above the age of digital consent within your country, which in most places, is 13+)/a child account with parental permission, and are logged in, you can easily change your chat settings!
- Start Among Us from your platform of choice.
- In the title screen, open the Settings menu (the Gear icon)
- Under Data click on Chat Type
- Toggle between Free or Quick Chat or Quick Chat only
If you are unable to toggle these, this means you are either not logged in, or do not have a full account or parental permission. Reach out to [email protected] if there are any further issues. We cannot grant you parental permission.
How do I change my username in Among Us?
If you have a full Among Us account (AKA are above the age of digital consent within your country, which in most places, is 13+)/a child account with parental permission, and are logged in, you can easily change your name in Among Us!
- Start Among Us from your platform of choice.
- In the title screen, open the Account tab (on the left)
- Click on Change Name and write what you want!
If you are unable to change your name, this means you are either not logged in, or do not have a full account or parental permission. Reach out to [email protected] if there are any further issues. We cannot grant you parental permission.
How do I report someone in the game?
To report a player that is misbehaving or acting inappropriately, open up chat, click the Kick menu, select the player you want to report, and click the Report button.
We want to make Among Us a welcoming place to be in. Thank you for helping us and being a part of the community!
How do I play Among Us?
Anyone can easily pick up Among Us and play! Among Us is a multiplayer social deduction game that has you running around as a Crewmate trying to complete your tasks. But beware… one or more of your crew have been replaced with an Impostor that’s set on sabotaging, killing, and framing innocent Crewmates.
Check the in-game instructions for more information or the Among Us Reddit Guide for more tips. (Note: the community Reddit is not officially written, updated, or vetted by the team, but still contains some great info for beginners.)
When’s the next update?
Good question! We’re constantly improving the game, and you can see what we’ve planned by checking out our Among Us Roadmap.
Keep in mind we’re a small indie team, so updates may take slightly longer. Additionally, because we have to make sure our game works on ALL platforms (mobile, PC, consoles), our timelines are often shifted due to partner requirements, needs, or quality checks. This is why, unlike community mods – which you will notice are always only available to PC players – we often take longer! Thanks for the patience, we appreciate it!
I have a suggestion for Among Us!
We love to see your enthusiasm for the game! Thanks for wanting to help and suggest things, but we’re already actively working on numerous updates to the game. Even if you haven’t heard of us talk about a certain feature, it doesn’t mean we’re not aware of it or actively preparing for it.
Trust that we’re working to make Among Us the best game it can be, and we can’t wait to show you what we’re up to.
How do I become the Impostor more frequently?
Nothing you do will increase the chance of getting the Impostor role more often. Impostor chances are evenly split for everybody in a lobby. In a typical 2v8 setup, the chance is a flat 20% per player.
Getting the Impostor is based on a true random chance scenario, which often makes it look uneven due to the way chance works. This will not be changed for the time being – even slight numerical alterations can impact the metagame significantly. If longer Crewmate streaks increased Impostor chances for future matches, then a player known to hold a long Crewmate streak would naturally appear less trustworthy, due to factors completely out of their control.
I have issues with my purchases/purchasing in-game content!
Sorry to hear that! Please send an email to [email protected] and we’ll help you out there.
Where can I buy official merchandise of your games?
Yay! You can get official Among Us and Henry Stickmin merch on our official online store.
We also have some Among Us merchandise available in stores across the United States of America, Brazil, and select European countries. Check out your local Target, Hot Topic, Walgreens, HMV, or more!
I’m a small creator, what’s your fan art/fan merch policy?
One of our favorite things in the world is seeing the fan art/works people have made about Among Us. Thank you! Please keep drawing, animating, crafting, or whatever else and sharing it with us. We love your creativity and want to encourage that.
However, if you are planning on selling your work, there are some additional things you’ll need to consider! Here’s a comprehensive fan guide for you. If you are a business or retailer looking for an official Among Us license or partnership for merchandise, please check our policy here.
Can I translate Among Us to [LANGUAGE]?
Thanks for the interest, but we are not currently looking for new translators! We’re already working with some fantastic partners to get Among Us translated to as many languages as possible.
What’s your stance on mods to the game?
We love the creative mods people have made for Among Us. Thank you! It’s been great to see the community so passionate about our game and expand on its features, and we want to encourage that.
However, there are certain considerations we need you to keep in mind! We’re pretty relaxed about it, but please read our comprehensive mod policy so you do not run into any tricky legal territory and further consequences.
Will there be more accessibility options?
We want to Among Us to support all kinds of players, and are constantly looking at ways to improve accessibility like keybinding and colorblind support. Currently we’re trying to shift the main identifiers away from just colors, hence meeting screens now including the cosmetics. However, more work and research will be done!
Which Henry Stickmin ending is canon?
They’re all canon!
I have a business proposal or game licensing inquiry!
Great! Please contact us here:
- Business or Game Collaboration Licensing Inquiries: [email protected]
- Merchandise Licensing Inquiries: [email protected]
Keep in mind we receive numerous emails and will have delayed replies.
My question isn’t here!
For any other questions, please email [email protected] and our team will get back to you as soon as they can! Thanks!